Sripuram Sri lakshmi Narayani Golden Temple
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PRIVACY POLICY

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PRIVACY POLICY FOR WWW.SRIPURAM.ORG AND SRIPURAM MOBILE APPLICATION

This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

 

WHAT PERSONAL INFORMATION DO WE COLLECT FROM THE PEOPLE THAT VISIT OUR BLOG, WEBSITE OR APP?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, or other details to help you with your experience.

 

WHEN DO WE COLLECT INFORMATION?

We collect information from you when you register on our site, place an order, subscribe to a newsletter, respond to a survey, fill out a form, Open a Support Ticket or enter information on our site.

 

PROVIDE US WITH FEEDBACK ON OUR PRODUCTS OR SERVICES HOW DO WE USE YOUR INFORMATION?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To allow us to better service you in responding to your customer service requests.
  • To administer a contest, promotion, survey or other site feature.
  • To quickly process your transactions.To ask for ratings and reviews of services or products.
  • To follow up with them after correspondence (live chat, email or phone inquiries)

HOW DO WE PROTECT YOUR INFORMATION?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

 

We use regular Malware Scanning.

 

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

 

All transactions are processed through a gateway provider and are not stored or processed on our servers.

DO WE USE 'COOKIES'?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

 

We use cookies to:

Help remember and process the items in the shopping cart.

Understand and save user's preferences for future visits.

Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.

If you turn cookies off, some features will be disabled. It won't affect the user's experience that make your site experience more efficient and may not function properly. However, you will still be able to place orders .

THIRD-PARTY DISCLOSURE

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.

 

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

THIRD-PARTY LINKS

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

 

GOOGLE

Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. Click here

We use Google AdSense Advertising on our website.

Google, as a third-party vendor, uses cookies to serve ads on our site. Google's use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy. We have implemented the following:

 

DEMOGRAPHICS AND INTERESTS REPORTING

We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together analyse traffic on the website, number of pages viewed, time on page, traffic source from different countries and bounce rate.

Opting out : Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.

 

CALIFORNIA ONLINE PRIVACY PROTECTION ACT

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. - Click here for more details

According to CalOPPA, we agree to the following:

Users can visit our site anonymously.

Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.

Our Privacy Policy link includes the word 'Privacy' and can be easily be found on the page specified above.

You will be notified of any Privacy Policy changes:

  • On our Privacy Policy Page

Can change your personal information:

  • By emailing us
  • By logging in to your account

HOW DOES OUR SITE HANDLE DO NOT TRACK SIGNALS?

It's also important to note that we allow third-party behavioral tracking

COPPA (Children Online Privacy Protection Act) When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

We do not specifically market to children under the age of 13 years old.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

Within 1 business day We will notify you via email

We will notify you via phone call Within 1 business day

We will notify the users via in-site notificationWithin 1 business day

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

CAN SPAM ACT

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

Send information, respond to inquiries, and/or other requests or questions

Process orders and to send information and updates pertaining to orders.

Send you additional information related to your product and/or service

Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

To be in accordance with CANSPAM, we agree to the following:

  • Not use false or misleading subjects or email addresses.
  • Identify the message as an advertisement in some reasonable way.
  • Include the physical address of our business or site headquarters.
  • Monitor third-party email marketing services for compliance, if one is used.
  • Honor opt-out/unsubscribe requests quickly.
  • Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can email us at and we will promptly remove you from ALL correspondence.

SEVA BOOKINGS

Users/ visitors/Devotees of the temple can book for sevas either through the mobile app or through the website www.sripuram.org Sevas are performed at the temple on a daily basis, except for some of the sevas, which are performed once a month. Verify the Sri Narayani Peedam or Sripuram Calendar for these special dates to know when the sevas are performed.

Seva Bookings specifically performed every month for a one year period, including Gho Pooja Seva, Chandi Yagam Seva, Pournami Yagam Seva and Archana Seva can be done only for an individual. If there are two or more people in the family, one has to book for each seva independently against a particular name. Prasadam will be dispatched through Indian Postal Service or a third party courier service. Sripuram or Sri Narayani Peedam is not responsible for the delivery of prasadam. Incase you do not receive the Prasadam, report it immediately to the Sripuram office, so that appropriate action could be taken. Seva bookings will be confirmed subject to payment realisation.

If you paying by cheque or cash deposit, kindly give two days time for the Sripuram office admin to receive the credit into the account and confirm the seva booking. It's best suggest to followup with Sripuram office admin to confirm the booking after two days. Online payment through credit or debit card is instant. You shall receive a confirmation /receipt for the same online. Save it for future reference by taking a print out and bringing it along to the temple during your visit. However, it's best suggested to call the Sripuram admin office to confirm your booking. Cancellation / Refund of seva after booking is not allowed. Users / visitors/devotees have the choice to renew the seva after the one year period.

ROOM RESERVATIONS

Users/ visitors/Devotees of the temple can submit their request for accommodation reservation in the temple guest houses, either through the mobile app or through the website www.sripuram.org Room Reservation request submitted through the mobile app or through the website www.sripuram.org will be reverted by the next day. It's best suggested to call the Sripuram admin office / room reservations manager to confirm your booking. Room Reservations are subject to availability. Room Reservations will be confirmed subject to payment realisation.

If you paying by cheque or cash deposit, kindly give two days time for the Sripuram office admin to receive the credit into the account and confirm the room reservation. It's best suggest to followup with Sripuram office admin to confirm the room reservation after two days. It's best suggested to reserve the rooms in advance to avoid disappointments due to last minute booking.

Online payment through credit or debit card is instant. You shall receive a confirmation /receipt for the same online. Save it for future reference by taking a print out and bringing it along to the guest house during your visit. However, it's best suggested to call the Sripuram admin office or room reservations manager to confirm your booking. Refer to the cancellation policy for detailed room reservation service. Cancellation of room reservation within 24 hours of the intended date of arrival will lead to complete loss of room reservation charges.

DONATIONS

Users/ visitors/Devotees of the temple can submit their interest to donate to the social service projects / charitable initiatives of Sripuram and Sri Narayani Peedam represented by Om Sakthi Narayani Siddar Peedam Charitable Trust or Sri Sakthi Amma Healthcare Trust or Sri Sakthi Amma Education Trust or Sri Sakthi Amma Tribal Welfare Trust. If you donating by cheque or cash deposit, kindly give two days time for the Sripuram office admin to receive the credit into the account and confirm the receipt. It's best suggest to followup with Sripuram office admin to confirm the receipt of donation. Online donation, payment through credit or debit card is instant. You shall receive a confirmation /receipt for the same online. Save it for future reference by taking a print out and bringing it along to the temple during your visit, incase you require a formal printed copy of the receipt.Cancellation / Refund of donation after donation is not allowed.

CONTACTING US

If there are any questions regarding this privacy policy, you may contact us using the information below.

Tirumalaikodi, Vellore, Tamilnadu 632055, India

edp@sripuram.org

Pathway of Light

Quote If we surrender then we are always at peace, and whether we get what we want or not, (or even whether we are happy or not) doesn't matter. This is becausewe accept everything that occurs happens for the best.    Quote

- Sri Sakthi Amma